Data minimisation
Only information reasonably needed for the stated purpose should be requested. An initial enquiry should not require a passport or complete medical file.
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Privacy
Handle personal data
with care.
A plain-language outline of privacy principles for initial enquiries and medical coordination.
A clearer decision path
Know what to ask
before you decide.
A plain-language outline of privacy principles for initial enquiries and medical coordination.
Initial enquiry records
When you submit the enquiry form, we may retain the contact details, planning preferences, brief message and source information you provide so an authorised coordinator can respond and manage follow-up. You may ask us to correct or delete an enquiry record.
Sensitive health information
Medical and genetic information requires additional care. Confirm the secure channel, recipient, purpose and retention approach before sending records.
Service providers and clinics
Information should be shared with a clinic or service provider only when needed for the requested coordination and with appropriate patient awareness.
Your choices
Ask what information is needed, who will receive it and how it will be used before sharing records. You may begin with a non-sensitive summary and provide further information only when necessary.
Next step
Questions about your information?
Ask about your enquiry details or how to request a correction or deletion.
Anonymous website counts
We count views of public pages by page path and Beijing calendar day, and selected website actions by UTC day and broad page category. A page view is recorded after the page is displayed in a visible browser tab. Repeated visits can count again; these totals are not unique visitors or a measure of individual people. Known automated and preloaded requests are filtered where possible, but automated traffic may remain.
These counters use no cookies, browser storage or visitor identifiers. Page queries, fragments, referrers, contact details and enquiry text are not collected in these counters. Browser and request information may be checked to exclude known automated traffic, but raw IP addresses and user-agent information are not retained by the counters. Daily page and action aggregates are kept for up to 90 days. Counting is separate from enquiry records and their source information.