Can I Get a Refund If My IVF Cycle with PGT Is Cancelled in Thailand?

If your IVF cycle with PGT is cancelled, you may wonder whether any of the money you have paid can be refunded. In Thailand, refund policies vary by clinic and depend on the stage at which cancellation occurs. While some clinics offer partial refunds for unused services, others have strict non-refundable fees for certain preparation steps. This article explains the typical cost structure, what is usually non-refundable, and the key questions you should ask your clinic before committing to treatment.

At a Glance: Key Points About IVF Cancellation Refunds

• Refund policies differ by clinic; there is no standard regulation.
• Non-refundable fees often include initial consultation, medication, and lab preparation.
• Partial refunds may be available if cancellation occurs before embryo transfer.
• Always review the clinic’s written cancellation and refund policy before paying.

Understanding IVF Cost Components in Thailand

IVF treatment with PGT involves several cost components, each with different refund possibilities. Typical categories include:

• Consultation and diagnostic tests: Initial appointments, blood work, and ultrasound scans are usually non-refundable once performed.
• Medication: Fertility drugs are often ordered specifically for you and may not be returnable or refundable.
• Monitoring and cycle management: Fees for ultrasound monitoring, blood tests, and coordination are typically charged per visit and non-refundable.
• Egg retrieval and lab procedures: If egg retrieval has already occurred, the embryology lab fees for fertilization, culture, and biopsy are usually non-refundable.
• PGT testing: Genetic testing fees may be partially refundable if the biopsy has not yet been performed.
• Embryo transfer: If cancellation occurs before transfer, this fee may be refunded.

What Is Typically Non-Refundable?

While policies vary, the following are commonly non-refundable:

• Initial consultation and administrative fees
• Medication that has been dispensed
• Monitoring appointments that have already taken place
• Lab work (e.g., blood tests, semen analysis)
• Embryology services once eggs have been retrieved and inseminated

When Might You Get a Partial Refund?

Some clinics offer partial refunds if cancellation occurs before certain milestones. For example:

• If you cancel before starting medication, you may receive a full refund minus an administrative fee.
• If you cancel after medication but before egg retrieval, you may lose the medication cost but get a refund for unused lab and transfer fees.
• If you cancel after egg retrieval but before PGT, you may receive a refund for the PGT and transfer fees, but not for the retrieval and lab work.

Questions to Ask Your Clinic About Refunds

Before you pay any deposit or sign a contract, ask these questions:

• What is your written cancellation and refund policy?
• Which fees are non-refundable and at what stage?
• Do you offer any partial refund if the cycle is cancelled due to medical reasons (e.g., poor response, no embryos for testing)?
• Is there a deadline to cancel for a full refund?
• How are medication costs handled if the cycle is cancelled?
• Will I receive a refund for PGT testing if the biopsy has not yet been performed?
• Are there any administrative or processing fees deducted from refunds?

Next Steps: Protecting Your Investment

To minimize financial risk, consider these steps:

• Read the clinic’s terms and conditions carefully before signing.
• Ask for a written breakdown of all fees and refund eligibility.
• Consider travel insurance that covers medical treatment cancellation.
• Keep copies of all receipts and correspondence.
• If you have concerns, discuss them with the clinic coordinator before starting treatment.

For more information on IVF costs in Thailand, visit our IVF cost guide. For additional resources, see our patient resources. If you have specific questions, contact us.

Frequently asked questions

What happens to my deposit if my IVF cycle is cancelled?

Deposit refund policies vary by clinic. Some clinics refund the deposit minus an administrative fee if cancellation occurs before treatment starts. Others may keep the deposit if cancellation happens after certain steps. Always ask for the written policy before paying.

Are medication costs refundable if my cycle is cancelled?

Fertility medications are typically non-refundable once dispensed, as they are prescribed specifically for you. Some clinics may allow you to return unopened medication, but this is not guaranteed. Confirm with your clinic.

Can I get a refund if my cycle is cancelled due to poor response to medication?

Some clinics offer partial refunds for medical cancellations, such as poor ovarian response. However, policies differ. Ask your clinic whether they have a medical cancellation policy and what fees would be refunded.

Is PGT testing refundable if the cycle is cancelled before biopsy?

If the biopsy has not been performed, some clinics may refund the PGT testing fee. If the biopsy has already been done, the fee is typically non-refundable. Check with your clinic for their specific policy.

Should I buy travel insurance for IVF treatment in Thailand?

Travel insurance that covers medical treatment cancellation can help protect your investment. However, standard travel insurance may not cover IVF-specific cancellations. Look for policies that include cancellation for medical reasons and read the fine print.

Continue your research

• IVF cost planning
• Patient resources
• Prepare a private case review

Medical information notice: This article is educational and does not replace individual assessment, diagnosis, genetic counselling or treatment advice from a licensed clinician. Provider services, availability, fees and policies should be verified directly before booking.